Tossed - “the healthier eating place” - today opened Europe’s first cashless food-to-go outlet at Coleman Street in the heart of the City of London.
Launching the completely cashless store is part of a wider plan by Tossed to embrace the opportunities that technology presents and, ultimately, to remove paper from its shops. The ultimate goal is to streamline its front-of-house operations, deliver a better guest experience and improve its back-of-house support functions.
Tossed’s new instore self-service kiosks, developed by pointOne EPoS provide guests with time to browse the menu and order at their own speed. The Coleman Street shop offers guests 15 kiosks, which is over twice as many till points as any existing Tossed store, and is supplemented by a dedicated collection point for online and App orders. Tossed plan to rollout the kiosk & web solutions to the rest of their 26-strong estate, which serve their health-conscious guests with salads, wraps, hot food, smoothies, juices & breakfast egg combos.
Vincent McKevitt, Founder of Tossed said: “ Most operators face speed & capacity issues at lunchtime, but ours are intensified because we make our food fresh - to - order and most guests like to customise their food to suit their health and taste requirements . This unique point - of - sale solution allows our team to focus their energy on our speed of production . Guest feedback from the trials has been very positive: people like to be able browse in their own time and customise what they eat , completing a great experience with tasty, bespoke, healthy food , served quickly .”
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